The Lifecycle of Software Objects

Chapter Two

Blue Gamma’s digients are a hit. Within the first year of release, a hundred thousand customers buy them and — more importantly — keep them running. Blue Gamma is gambling on a “razor and blades” business model, because just selling the digients wouldn’t recoup the development costs; instead, the company charges customers each time they make digient food, and thus maintains a revenue stream for as long as the digients remain entertaining to their owners. And so far, the customers are finding them enormously entertaining, keeping them running all day long. It’s common for customers to run the integration processing slowly, so the digients sleep the entire night, but some run it at high speed, so their digients are awake almost all the time; they share their digients in cooperation with people in other time zones, enabling them to mature more rapidly. Scores of digient playgrounds and daycare centers appear across Data Earth’s social continents, and public-events calendars become dotted with group playdates, training classes, and talent contests. Some owners even bring their digients to the racing zones and let them ride in their vehicles. The virtual world acts as a global village for raising the digients, a social fabric into which a new category of pet is woven.

Half of the digients that Blue Gamma sells are one-offs, having a genome that’s randomly generated while remaining within the parameters chosen during the breeding process. The other half are copies of the mascots, but the company takes pains to remind buyers that each copy will develop differently depending on its environment. As an illustration of this, Blue Gamma’s sales team points to Marco and Polo, two of the company’s mascots. Both are instances of the exact same genome and both have panda-bear avatars, but they have distinctly different personalities. Marco was two years old when Polo was instantiated, and Polo latched on to him as a kind of older brother; the two are inseparable now, but Marco is more outgoing while Polo is more cautious, and no one expects that Polo will turn into Marco any time soon.

Blue Gamma’s mascots are the oldest Neuroblast digients running, and management originally hoped they would provide the test team with a preview of digient behavior before customers encountered it. In practice, it hasn’t worked out that way; there’s no way to predict how digients raised in a thousand different settings will turn out. In a very real sense, each digient owner is exploring new territory, and they turn to each other for help. Online forums for digient owners spring up, filled with anecdotes and discussion, advice sought and given.

Blue Gamma has a customer liaison whose job is to read the forums, but Derek sometimes follows the forums on his own, after work. Sometimes customers talk about the digients’ facial expressions, but even when they don’t, Derek enjoys reading the anecdotes.

The next post he reads attracts his attention:

He looks at the customer’s public profile, and sees that the avatar is an endless shower of gold coins; the coins bounce off each other so that their trajectories suggest a highly abstract human figure. It’s a dazzling piece of animation, but Derek suspects that the user hasn’t read Blue Gamma’s recommendations on raising the digients. He posts a reply:

He continues to browse. A minute later, he sees another question that he finds interesting:

There are several replies in which people suggest ways to isolate what specifically triggered Coco’s change in mood and then work around it. He’s about to post a reply of his own, to the effect that a digient is not a videogame that you replay until you get a perfect score, when he sees a response from Ana:

He’s heartened to read this. The practice of treating conscious beings as if they were toys is all too prevalent, and it doesn’t just happen to pets. Derek once attended a holiday party at his brother-in-law’s house, and there was a couple there with an eight-year-old clone. He felt sorry for the boy every time he looked at him. The child was a walking bundle of neuroses, the result of growing up as a monument to his father’s narcissism. Even a digient deserves more respect than that.

He sends Ana a private message, thanking her for her post. Then he notices that the customer with the faceless avatar has responded to his suggestion.

Derek sighs; there’s probably no chance of changing the man’s mind, but hopefully he’ll just suspend his digient rather than do a bad job of raising it. Blue Gamma has done what it can to minimize abuses; all the Neuroblast digients are equipped with pain circuit-breakers, which renders them immune to torture and thus unappealing to sadists. Unfortunately, there’s no way to protect the digients from things like simple neglect.

Over the next year, other companies begin marketing their own genomic engines that support language learning. None of them can match Neuroblast’s popularity on the Data Earth platform, although on other platforms the situation is different. On Next Dimension, the Origami engine becomes dominant; on Anywhere, it’s an engine called Faberge. Fortunately, Blue Gamma has inspired companies to offer complementary products as well as competing ones.

Today half of the company’s employees are crowded into the reception area: managers, developers, testers, designers. They’re here because a highly anticipated delivery has finally arrived; a shipping carton the size of a large suitcase sits in front of the receptionist’s desk.

“Let’s open it up,” says Mahesh.

Ana and Robyn pull the tabs on the shipping carton, separating it into eight blocks of cellulose foam that hinge open. The resident of this custom sarcophagus is a robot body, newly arrived from the fabrication facility. The robot is humanoid in shape but small, less than three feet in height, to keep the inertia of its limbs low and allow it a moderate amount of agility. Its skin is glossy black and its head is disproportionately large, with a surface mostly occupied by a wraparound display screen.

The robot is from SaruMech Toys. A number of companies have sprung up to offer services targeting digient owners, but SaruMech is the first one with a hardware product instead of software. They’ve sent an example of their product to Blue Gamma in hopes of an endorsement.

“Which mascot got the high score?” asks Mahesh. He’s referring to the agility trials. Last week all the digients were given test avatars whose weight distribution and range of motion matched the robot body’s; they’ve spent some time each day wearing the avatars, practicing moving around in them. Yesterday Ana scored the digients on their ability to lay on their backs and then rise to their feet, ascend and descend stairs, balance on one leg and then the other. It was like conducting a sobriety test for a bunch of toddlers.

“That was Jax,” says Ana.

“Okay, get him ready.”

The receptionist relinquishes his workspace to Ana, who logs into Data Earth from there and calls Jax over. Jax is lucky because the test avatar isn’t radically different from his own; it’s bulkier, but the limbs and torso have similar proportions. By contrast, the digients who grew up wearing panda-bear and tiger-cub avatars have been having more difficulty.

Robyn checks the diagnostics panel on the robot. “Looks like we’re good to go.” Ana opens a portal in the gymnasium onscreen, and gestures to Jax. “Okay Jax, come on in.”

Onscreen, Jax steps through the portal, and in the reception area the little robot comes alive. The robot’s head lights up to display Jax’s face, turning the oversized head into a bubble helmet he’s wearing. The design is a way of maintaining the resemblance to the digient’s original avatar without having to produce custom bodies. Jax looks like a copper robot wearing a suit of obsidian armor.

Jax turns around to take in the entire room. “Wow.” He stops turning. “Wow wow. Sound different. Wow wow wow.”

“It’s okay, Jax,” says Ana. “Remember, I told you your voice might sound different in the outside world.” The information packet from SaruMech had warned about this; a metal and plastic chassis conducts sound in a way that avatars in Data Earth don’t.

Jax looks up to face Ana, and she marvels at the sight of him. She knows that he’s not really in the body — Jax’s code is still being run on the network, and this robot is just a fancy peripheral — but the illusion is perfect. And even after all their interaction in Data Earth, it’s thrilling to have Jax stand in front of her and look her in the eye.

“Hi Jax,” she says. “It’s me, Ana.”

“You wear different avatar,” Jax says.

“In the outside world, we call it a ‘body,’ not an ‘avatar.’ And people don’t switch their bodies here; we can only do that in Data Earth. Here we always wear the same body.”

Jax pauses to consider that. “You look this always?”

“Well, I can wear different clothes. But yes, this is the way I look.”

Jax walks over for a closer view, and Ana squats, elbows on knees, so they’re almost the same height. Jax peers at her hands, and then her forearms; she’s wearing short sleeves. He brings his head closer, and Ana can hear the faint whir of the robot’s camera eyes refocusing. “Little hairs on your arms,” he says.

She laughs; her avatar has arms as smooth as a baby’s. “Yes, there are.”

Jax brings up a hand and extends a thumb and forefinger to grab some of the hairs. He makes a couple of attempts, but like the pincers of a claw vending machine, his fingers keep slipping off. Then pinches her skin and pulls back.

“Ow. Jax, that hurts.”

“Sorry.” Jax scrutinizes Ana’s face. “Little little holes all over your face.”

Ana can feel the amusement of the others in the room. “Those are called ‘pores,’” she says, standing. “We can talk about my skin later. Right now why don’t you take a look around the room?”

Jax turns and slowly walks around the lobby, a miniature astronaut exploring an alien world. He notices the window looking out onto the parking lot, and heads toward it.

Afternoon sunlight slants through the glass. Jax steps into the sunbeam, and abruptly backs out of it. “What that?”

“That’s the sun. It’s just like the one in Data Earth.”

Jax cautiously steps into the light again. “Not like. This sun bright bright bright.”

“That’s true.”

“Sun not need be bright bright bright.”

Ana laughs. “I suppose you’re right.”

Jax walks back over to her and looks at the fabric of her pants. Tentatively, she rubs the back of his head. The tactile sensors in the robot body are obviously working, because Jax leans into her hand; she can feel the weight of him, the dynamic resistance of his actuators. Then Jax hugs her around her thighs.

“Can I keep him?”she says to the others. ”He followed me home.” Everyone laughs.

“You say that now,” says Mahesh, “but wait until he flushes your hand towels down the toilet.”

“I know, I know,” says Ana. There were many reasons Blue Gamma targeted the virtual realm instead of the real one — lower cost, ease of social networking — but one was the risk of property damage; they couldn’t sell a pet that might tear down your actual Venetian blinds or make mayonnaise castles on your actual rug. “I just think it’s cool to see Jax this way.”

“You’re right, it is. For SaruMech’s sake, though, I hope the experience translates well onto video.” SaruMech Toys doesn’t plan to sell the robot bodies, but to rent them for a few hours at a time. Digients will be given use of bodies at a facility outside of Osaka and taken on a field trip into the real world, while the owners watch via cameras mounted on micro-zeppelins. Ana feels a sudden urge to go work for them; seeing Jax this way reminds her of how much she misses the physical part of working with animals, and why working with the digients through a video screen just isn’t the same.

Robyn asks Mahesh, “Do you want all the mascots to have a turn in the robot?”

“Yes, but only after they’ve passed the agility test. If we break this one, SaruMech isn’t going to give us another one for free.”

Now Jax is playing with her sneakers, tugging on the end of a shoelace. It’s not often that Ana wishes she were rich, but right now, feeling her shoelace grow taut from Jax’s pulling, that is exactly what she’s wishing. Because if she could afford it, she would buy one of these robots in a heartbeat.

Various employees take turns showing mascots the real world; Derek usually takes Marco or Polo. His first idea is to take them outside, around the office park where Blue Gamma is headquartered, and show them the strips of grass and shrubbery that divide the parking lot. He points out the crab-like robot that tends to the landscaping, product of an earlier venture in bringing digients into the real world. The robot is equipped with a stiletto-like trowel for pulling weeds, and its toil is purely instinct-driven; it’s descended from generations of winners in an evolutionary gardening competition conducted in Data Earth hothouses. Derek’s curious about how the mascots will react upon hearing the story of the weed-pulling robot, wondering if they’ll identify with it as a fellow émigré from Data Earth, but they don’t show the slightest interest.

Instead, it turns out that the mascots are fascinated by textures. Surfaces in Data Earth have a lot of visual detail, but no tactile qualities beyond a coefficient of friction; very few players use controllers that convey tactition, so most vendors don’t bother implementing texture for their environmental surfaces. Now that the digients can feel surfaces in the real world, they find novelty in the simplest things. When Marco returns from his turn in the robot body, he can’t stop talking about the carpets and furniture upholstery; when Polo is wearing the body, he spends all his time feeling the gritty nonskid treads in the building’s stairwells. Not surprisingly, the sensor pads in the robot’s fingers are the first components that need replacement. The next thing Marco notices is how Derek’s mouth differs from his own. Digient mouths bear only a superficial resemblance to human mouths; although their lips move when they talk, the digients’ speech generators aren’t physics-based. Marco wants to learn about the mechanics of speech, and keeps asking to put his fingers in Derek’s mouth when he talks. Polo is astonished to discover that food actually passes down Derek’s throat when he swallows, rather than simply vanishing the way digient food does.

Derek had feared that the digients might be distressed to learn the boundaries of their physicality, but instead they just find it funny.

An unexpected benefit of seeing the digients in a robot body is that it provides a closer view of their faces than is common when watching them in Data Earth. As a result, the work that Derek has put in on the digients’ facial expressions is easier to appreciate.

One day Ana comes to his cubicle and says excited,

“You are amazing!”

“Er…thanks?”

“I just saw Marco make the most hilarious expressions. You’ve got to see them. May I?” Ana gestures at his keyboard, and Derek rolls his chair back from his desk so she can reach it. She opens a couple of video windows on his screen: one is a recording of the robot body’s camera, showing the digient’s point of view, while the other is a recording of what the helmet screen was displaying. Judging by the former, they were out in the parking lot again.

“He went on one of SaruMech’s field trips last week,” explains Ana, “and of course he loved it, so now he’s bored with the office park.”

On the screen, Marco says, “Want go park we go field trip.”

“You can have just as much fun here.” On the screen, Ana gestures for Marco to follow her.

The image swings back and forth as Marco shakes his head. “Not same fun. Park more fun. Show you.”

“We can’t go to that park. It’s very far away; we would have to travel a long time to get there.”

“Just open portal.”

“Sorry Marco, I can’t open portals here in the outside world.”

“Now watch his face,” says Ana.

“You try. Try hard please please.” Marco forms his panda-bear face into a pleading expression; Derek hasn’t seen it before, and it makes him burst out in laughter.

Ana laughs too, and says, “Keep watching.”

On the screen she says, “It doesn’t matter how hard I try, Marco; the outside world doesn’t have portals. Only Data Earth has portals.”

“Then we go Data Earth, open portal there.”

“That would work for you if there’s a body there for you to wear, but I can’t wear a different body, I’d have to move this one, and that would take a long time.”

Marco thinks about that, and Derek’s delighted to see that the digient’s face actually suggests his incredulity. “Outside world dumb,”the digient announces.

Derek and Ana burst out into laughter. She closes the windows and says, “You did some terrific work there.”

“Thanks. And thanks for showing that to me; it made my day.”

“Glad to do it.”

It’s nice to be reminded that his earlier work is bearing fruit, because most of Derek’s recent assignments aren’t nearly as interesting. The Origami and Faberge digients have begun to pop up in a wider variety of avatars, such as baby dragons, gryphons, and other mythological creatures, so Blue Gamma wants to offer similar avatars for the Neuroblast digients. The new avatars are straightforward modifications of the existing ones, requiring nothing new in terms of their facial expressions.

In fact, his newest assignment requires him to create an avatar with no facial expressions at all. A group of artificial-life hobbyists was impressed by the potential of the Neuroblast genome and, rather than wait for real intelligence to evolve on its own in the biomes, commissioned Blue Gamma to design an intelligent alien species for them. The developers engineered a personality taxon that was miles away from the breeds that Blue Gamma sells, and Derek’s designing an avatar with three legs, a pair of tentacles instead of arms, and a prehensile tail. Some of the hobbyists want an even stranger body plan, as well as an environment with different physics, but he reminded them that they’ll have to wear the avatars themselves when raising the digients, and controlling tentacles will be difficult enough.

The hobbyists have named their new species Xenotherians, and set up a private continent called Data Mars on which they intend to create an alien culture from scratch. Derek’s curious about it but hasn’t been able to visit, because the only language allowed in the presence of the digients is a custom dialect of the artificial language Lojban. He wonders how long the hobbyists will be able to stick with their project. Aside from the enormous barrier to entry, raising the Xenotherians won’t offer pleasures like the one that he and Ana just got from watching Marco. The rewards will be purely intellectual, and over the long term, will that be enough?